Cancellation policy

Right of cancellation for consumers

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period is 14 days from the date of conclusion of the contract.

To exercise your right of cancellation, you must inform us

Mag. Sybil Langer, MBA

Schemmerlstraße 58/1/16

1110 Vienna

E-mail: office@sortedsolace.com

of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or email).

You may use the attached model cancellation form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract.

We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Sample cancellation form

If you wish to cancel the contract, please complete this form and return it to us.

To

Mag. Sybil Langer, MBA

Schemmerlstraße 58/1/16

1110 Vienna

Email: office@sortedsolace.com

I/we hereby withdraw from the contract concluded by me/us for the provision of access to the following digital content:

• Name, order number and price

• Ordered on (date)

• Received on (date)

• Name and address of the consumer

• Date

• Customer's signature